VA St. Louis Health Care System
Local Patient Access Data
Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.
At the St. Louis VAMC we have established a number of procedures to assist you in getting an appointment without a long delay.
Make an Appointment
To make an appointment with a particular clinic or service, call 314-289-7600.Â For automated appointment verification, call 314-289-7666. If you would like a listing of your current appointments, please call the Medical Center Recall/Scheduling Center at 314-289-7600.
If you have received written notification that you need to make an appointment in a particular clinic or service, please call the Medical Center at the number provided in the letter.
Cancel or Reschedule an Appointment
If you need to cancel or reschedule an existing appointment, please contact us as soon as you are aware you cannot keep your appointment. This will allow us to reschedule your appointment, and schedule one of your fellow veterans for the original appointment.Â Call the Recall/Scheduling Center at 314-289-7600.
VA's Veteran Appointment Request app is available at select locations. The app makes it possible for Veterans to self-schedule primary care appointments and request assistance in booking both primary care and mental health appointments at the VA facilities where they receive care. In addition to scheduling appointments, Veterans can use the Veteran Appointment Request app to track appointment details and the status of requests, send messages about requested appointments, receive notifications and cancel appointments. Read more about the Veteran Appointment Request app.