VA St. Louis Health Care System
St. Louis Patient Safety Program Receives Cornerstone Award
The National Center for Patient Safety (NCPS) recognized St. Louis VA Medical Center with a Cornerstone Award for 2010.
On April 19, Carol Kaster, RN, VISN 15 Patient Safety Officer presented this award to staff on behalf of James Floyd, VISN 15 CEO. This award is one of the highest honors bestowed by NCPS. Only facilities that have significantly exceeded required standards for root case analysis (RCAs) focused on quality, timeliness and quantity are recognized with this award. The St. Louis VAMC met the recognition criteria for the bronze award by: 1) Completing 12 individual Root Cause Analyses within 45 days, 2) Completing 3 Aggregated Root Cause Analyses on falls, missing patients and drug events, and having 3) All root cause analyses contained at least one root cause, companion action and outcome measure; concurrence by the facility Director on at least one action item.
The medical center Patient Safety Program is an integral part of the medical centers daily operation as we strive to provide the safest care environment possible. Every effort is made by staff to provide safe, appropriate and effective care and to take every reasonable precaution toward preventing adverse events.
Our Patient Safety Culture focuses on
- Prevention Not Punishment
- A non-punitive model for reporting errors
- The fact most errors come from faulty systems rather than human error
- The fact poorly designed processes set people up to make errors
Our reporting system goals encourages more and accurate reports and emphasize the need to remove fear and demonstrate benefits about self identification of system weaknesses and vulnerabilities. This approach helps us take the best care of patients now and in the future by fixing systems and processes.
For more information on the program contact St. Louis Patient Safety Officer Tony Lantzer.
Congratulations to Tony Lantzer and the Quality Management Service for their achievement !