VA St. Louis Health Care System
About the Program
The St. Louis VA Medical Center Pharmacy Service is available for all patients to provide both pharmaceutical care and drug distribution at both divisions of the medical center. Your provider of care will determine what services are required from Pharmacy for your needs and well being.
Three Ways to Refill Your Prescriptions
Prescription Refills through My Health eVet:
Prescription refills may be filled online via the internet at the VA's My HealtheVet web site. You must be a registered user on My Health eVet. If you are not already registered please click on My HealtheVet and create you profile.
Prescriptions refills through the mail:
Refill requests may be mailed to our pharmacy using this address:
St. Louis VA Health Care System 119JB
1 Jefferson Barracks Drive
St. Louis, MO 63125-4119
Prescription Refills Over the Phone:
Refill requests may be phoned in at any time to our TOUCH-TONE Mailout Prescription Refill Service. This quick and easy way to reorder refills is available 24 hours a day. Call toll free 1-800-228-5459 or 314-289-7666 and follow the recorded message to leave us your refill request. To insure you have an adequate supply of medication, it is IMPORTANT to request your refills as early as possible. Our system will fill your request for medication to arrive just in time. It's never too early to request a refill! It is important that you keep us, and the Post Office informed of your current address and take your medication as directed by your physician.
When you have finished the visit with your provider and medications have been ordered, your next stop may be to one of the pharmacy counseling areas located throughout the medical center. A registered pharmacist will assist you in obtaining your medication.
Your provider has entered your prescriptions into the "computer", and the pharmacist will complete the request, sending it electronically to the pharmacy. They will answer any questions you may have about your prescriptions and assist you in obtaining refills. If you wish, specialty needs may be discussed with the pharmacists who are available for personal consultations.
If you are going to take the medication home with you, it may be picked up at the pharmacy pick-up area. Your pharmacist will provide you with the approximate time they may be picked up. Patients who do not stop at one of the pharmacy counseling areas will have their medications mailed to your home address. If you leave your prescriptions for mailing, they will be delivered to your address of record as soon as appropriate. Please allow a minimum of 7-10 days for prescriptions left at the pharmacy for processing and mailing.
Prescription Pick-up Window Locations and Hours of Operation
John Cochran Division
Building 1, First Floor, Room B102C
8:00am to 6:00pm Monday-Friday / 8:00am to 4:30pm Saturday
Closed Sundays, New Year’s Day Holiday, Memorial Day Holiday, Independence Day Holiday, Labor Day Holiday, Thanksgiving Day Holiday, and Christmas Day Holiday
Jefferson Barracks Division
Building 1, Ground Floor, Room GW-9
8:00am to 5:00pm Monday-Friday
Closed weekends and holidays
Medication counseling by a pharmacist for new prescriptions is available. You will be asked at the time you turn in your prescription if you would like to receive information about your medications. You may also call later for the information. Our help desk number is 314-894-6501.
You may also visit My HealtheVet for information about any prescription you may be taking.
Copay questions can be directed to the Medical Care Cost Fund (MCCF) section at 314-6520-4100 extension 55013 or 65060.
Prescriptions by Your Private Non-VA Physician
For your safety and protection, we do not provide medications prescribed by your private physician. Your VA provider may not assume the liability of a prescription written for care received outside the VA system. Please keep the VA staff informed of any prescription medications you may be taking. Click here for VA Guidelines on Prescriptions for Non-VA Physicians
John Cochran Building 1, First Floor, Room B102C
Jefferson Barracks Building 1, Ground Floor, Room GW9
Hours of Operation
JC Division 8:00am to 6:00pm Monday-Friday and 8:00am to 4:30pm Saturday
JB Division 8:00am to 5:00pm Monday-Friday