The John Cochran Division has an emergency department. The Jefferson Barracks Division does not have an emergency department. If it is difficult for you to go to John Cochran, you should go to the nearest hospital with an emergency department.
Your concern will be assessed by a triage nurse. Patients will be seen in the order of the seriousness of their complaint. The busiest days in the emergency department are Mondays and the day following a 3-day holiday.
A medical emergency is when you have an injury or illness that may lead to serious health problems or death. Immediate treatment is needed. If you are not sure, please contact your primary care team to determine if you are experiencing an emergency.
No. Call 911 or go to the nearest emergency department.
If the admission is an emergency--NO.
If the admission is not an emergency--YES. You or someone on your behalf must call utilization review. This must be done within 48 hours of arrival
Please note that this does not guarantee the VA will provide payment. If a VA bed is open and transfer is safe, you must be moved. If you refuse, the VA will not pay for any further care.
In order to find out if the VA will pay for transport, call the travel department.
After normal business hours call: 314-652-4100 ext. 56412
In order for the VA to pay for transport, one of the following criteria must be met.
Please note that even if a VA provider tells you to transfer to the VA, it does not mean the VA will guarantee payment for transport.
Yes, it might. A patient benefits counselor can explain your options.
Yes, it might. A patient benefits counselor can tell you more about your situation.
Yes, but coverage is very different. VA will only pay for emergency care outside the US if your emergency is related to a service-connected condition. For more information go online: http://www.va.gov/hac/hacmain.asp
Please file your claim with the nearest VA quickly. You have 30 days after care is provided to contact the nearest VA. A patient benefits counselor can tell you more about your situation.
This depends on your VA eligibility status and other factors. The VA may pay all, some, or none of the charges. A patient benefits counselor can explain these factors and their impact on your situation.
Please see this website: http://www.va.gov/hac/hacmain.asp then go to Under Non-VA Medical Care heading
You may also call the phone numbers below.