The St. Louis MO VA Medical Center strives to always provide the highest quality of care to the veterans of our nation. We recognize there may be times when a patient or family member has an issue which requires our attention. The best time to let us know of any concern or question is at the time it happens so we can resolve it as quickly as possible.
Veterans Benefits Counselor
A veterans benefits counselor from the Veterans Benefits Administration is assigned to the medical center to assist you in matters concerning VA benefits such as compensation, pension, government insurance, education, GI loans, vocational rehabilitation, etc.
John Cochran Division, Building 1, Room A188
7:30am to 1:30pm Wednesdays, Thursdays, and Fridays
(314) 652-4100 extension 53813
Patient Representatives
The St. Louis VAMC has on staff highly-skilled patient representatives who are eager to help you with your concerns in a timely manner. The Patient Representatives:
- serve as liaisons between patients and the medical center
- act on the patient's behalf
- help patients understand their rights and responsibilities
Our patient representatives telephone numbers are located on the right hand side of this page.
Veteran Service Organizations
Several veteran service organizations have offices located at the John Cochran Division of the St. Louis VA Medical Center. VSO offices are located on the 3rd Floor, Room A339. Representatives are available 7:00am to 2:30pm, Monday thru Friday.
American Legion Service Officer: (314) 652-4100 ext. 54141 Amvets Service Officer: (314) 652-4100 ext. 54140 Disabled American Veterans Officer: (314) 289-6443 Veterans of Foreign Wars: (314) 289-6382
The Military Order of the Purple Heart is located at the Jefferson Barracks Division: (314) 652-4100 ext. 66421 or 6370
The Paralyzed Veterans of American has a representative located at the VA Veterans Benefits Administration Regional Office at (314) 552-9887.
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